Rescheduling and cancellations
You can reschedule or cancel free of charge up to 24 hours before your appointment. Please call or email us as early as possible.
If something isn't right
If you are not satisfied with our workmanship, tell us within 7 days. We will return to put it right at no charge, which is usually the fastest fix.
Refunds
If we cannot complete the agreed work, you will not be charged for the part we could not do. Where a refund is due, it is issued to the original payment method, typically within 5–10 business days.
Equipment
Mounts and accessories we supply can be returned unused and in original packaging within 14 days. Equipment you bought elsewhere is subject to that retailer's return policy.
Contact us
Questions about this policy? Email hello@homescreenpros.com, call +1 (208) 419-9212, or write to us at the address below.
HomeScreen Pros, owned by David Thomas
1636 Johnson St, Idaho Falls, ID 83401
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